You state that I have an IPS, but I can't find it at the bank?

Basically, this is simply because IPS accounts are not a pension insurance by definition and are therefore not covered by the informational power of attorney you have given us. This therefore means that it is you yourself who via our interface at some previous time added that you have an IPS. 

ATTENTION! You should not confuse IPS with ISK (investment savings account). ISK is not by definition a pension savings and should not be included in Lifeplan at the present time.

In the same way that we built functionality into the service to be able to add these accounts, you can also easily remove an IPS if you mistakenly included it in Lifeplan's calculations. You can do this easily in Lifeplan with the button "Show more and edit" which you will find under the compilation of your pension insurances. In the list of insurances, you will find your IPS next to the logo of the bank you indicated that you have an IPS at. Click the "trashbin" next to the IPS to remove it.